Frequently Asked Questions

The builders plumber will do this apart of the whole house contract.

Installation is typically done when the plumbing fixtures are being installed. The builder’s plumber will make the final connections, which takes about 2 hours. The shower drains will be connected to the top of the unit, the overflow will be connected to the sanitary drain, a 3/4″ freshwater feed will be connected, and a 3/4″ feed will be connected to the toilet supply line. A 1 1/2″ vent will be connected to the home’s venting system, and a 3/4″ mechanical drain port will be connected, which will run to a floor drain or daylight depending on where the unit is installed (see installation specification).

Generally, retrofitting is cost-prohibitive because of the plumbing requirements, making The Greyter HOME™ ideal for new construction. If you are undertaking a major renovation, then yes, The Greyter HOME™ can be incorporated, but typically, graywater recycling systems are best for new homes.

The Greyter HOME™ is designed with a 1″ air gap, so when city water is called for, when the system is low on graywater and needs water for toilet flushing, water is topped up through an air gap to prevent any cross contamination.

Yes, if you have a direct connection to potable water. This is not required for the Greyter HOME™ setup, but if you want to bypass the system with a direct connection to potable water, an RRZ backflow will be required and subject to annual testing.

The Greyter HOME™ requires pool bleach (10% sodium hypochlorite) to maintain a residual level of disinfection within the supply tank. The system has a 2Gal reservoir that requires refilling every 6-12 months, depending on the volume of water treated.

The collection tank can store up to 47Gal (180L) of untreated graywater for processing, while the supply tank stores up to 26Gal (100L) of treated water for toilet flushing.

The Greyter HOME™ is 33in wide x 24in deep x 88in tall.

The system’s plumbing connections are located on the top and right faces of the unit, and so can be tight to the wall on the back and left faces. A minimum of 12in is needed to the right of the unit to service the prefilter, and a minimum of 12in of clearance should be maintained in front of the unit to facilitate access to the system’s mechanical components.

The system requires one single gang 15A 120V dedicated power source. The power outlet should be within 12in of the Greyter HOME™ and ~72in off the finished floor. Annual power consumption is approximately 380kWh.

In cases where the collection tank is full, excess shower water will be directed to the sanitary drain via the system’s overflow connection.

We are tied to city water and when the supply tank is low it will top up with city water always maintaining 3-gallons (11 litres) of water for flushing

Yes, The Greyter HOME™ has the ability to detect toilet leaks, which often go unnoticed and can waste 1000’s of gallons of water annually.

The Greyter HOME™ has backend connectivity which allows Greyter to monitor system performance remotely and push notifications, alerts, and updates. Use of the Greyter HOME™ mobile app provides a homeowner with relevant system information such as water savings, service reminders, etc.

The Greyter HOME™ is ideally installed in basement mechanical rooms (cold climate builds) and must always be in conditioned space, or in warm climates where temperatures do not go below freezing in garages. The system overall is under 60 decibels and would have the equivalent overall noise similar to a dishwasher.

Greyter provides a 2-year warranty on parts and labour for all components of The Greyter HOME™.

The Greyter HOME™ comes with a complimentary 2-year service and maintenance package, which will require chlorine being filled up every 6-12 months depending on volume treated. All filters are self-cleaning, and the only annual maintenance is refilling the chlorine.